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Where can I pick up my merch?

You can pick up your merch at the concert you selected while shopping. Venue staff will have your order set aside for pickup at the Sidestep Pickup Location (determined on show day).

What if I can't pick up my merch?

If you are unable pick up your merchandise on show day, please reach out to [email protected] and let us know! We will issue a full refund for your entire order with funds returning to your bank account within 7-10 business days.

Can someone else pick up my merch?

Of course! All they need is the QR code that we send you after the purchase is made! The pickup location is also sent out on the day of the show to the email address used for the purchase.